Award categories

Each category has one stated test and is judged on that test alone. The citation says why the winner won and what would change the result.

By Catherine Ibarra, Editor, awardsReviewed by Samuel OyelaranUpdated 8 November 2026Sources checked 8 November 2026

Judged on total score across all six criteria with no weighting.

Part-time minimum, published rate, no setup fee, exit terms.

A published bilingual role, native fluency, and healthcare specialisation together.

Training stated, BAA stated, and anything beyond (background checks, IT setup, secure facility). Note the three-award cap on any one company.

A single public rate, no tiers, no setup fee, short notice.

Published volume pricing, block units, team onboarding.

Clinical background, prior-auth as a named role, payer-portal experience.

Pool size, secure-facility option, healthcare-only training, team onboarding.

You interview candidates, written replacement guarantee, no recruitment fee.

Number of distinct roles published against a public starting price.

Shortlists by buyer

A practice is buying a person who will work inside its EHR and phone system during clinic hours, protected by a BAA. The…

A medical office — the front desk and the back office behind it — needs reception, scheduling, verification and records …

An individual physician, therapist, dentist or nurse practitioner running their own practice wants one reliable person, …