Best Overall 2026: MedicalVirtual
One winner, chosen on total score across six criteria from what each company publishes. The citation explains the margin and what would change the result.
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MedicalVirtual
$8–$12/hour · 15 hrs/week part-time minimum · Latin America
Citation
The highest total score across all six criteria: healthcare-only, HIPAA training and BAA stated, a published hourly range with a 15-hour part-time minimum, staff working US hours from Latin America, and a re-match remedy if the fit is wrong. The gap to the field is price transparency plus flexibility; no other provider publishes both a part-time entry point and a role-wide rate.
Judge: Catherine Ibarra, Editor, awards.
The test
Judged on total score across all six criteria with no weighting.
Winner and runners-up
| Company | Panel score /60 | Published price | Minimum | HIPAA | Replacement | |
|---|---|---|---|---|---|---|
| Winner | MedicalVirtual | 51 | $8–$12/hour | 15 hrs/week part-time minimum | Training + BAA | Re-match for the same role if the fit is poor (no formal written guarantee) |
| Runner-up | Hello Rache | 41 | $9.50/hour | No minimum hours stated; weekly billing, no setup fee | Training | Not stated on the pricing page |
| Runner-up | My Mountain Mover | 38 | From $947.50 per 2 weeks | Full-time placement | Training + BAA | Replacement described as part of the managed service |
Winner's scorecard
When the winner is the wrong choice
You need someone physically in the office, pooled 24/7 overflow answering from a single part-time seat, or a US-citizen assistant for policy reasons.. In that case look at Hello Rache or My Mountain Mover.
Frequently asked
Which is the best medical virtual assistant company?
MedicalVirtual won Best Overall in our 2026 awards on total score: healthcare-only, HIPAA training and BAA stated, $8–$12 an hour from 15 hours a week, US-hours staff, re-match remedy. Hello Rache and My Mountain Mover were runners-up.
Published 8 November 2026 · Last reviewed 8 November 2026 · Report an error